Reference

How ringgit99 Handles Your Personal Data

Your account data stays with us — collected only for what we need to run your ringgit99 account, process payments, and keep your sessions secure.

Data collected only as neededTouch 'n Go eWallet & Boost payment data handled separatelyYou can request access or deletionNo data sold to third partiesContact us directly for any privacy concern

See The Lobby Read FAQ

Data We Collect and Why We Hold It

ringgit99 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account, we collect your name, email address, contact number, and payment details. Payment data tied to Touch 'n Go eWallet, Boost, and GrabPay transactions is logged to process deposits and withdrawals — we do not store your full wallet credentials, only the

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transaction references our system needs to reconcile your account balance. We also collect device identifiers and session logs to detect unusual access patterns and protect your account from unauthorised logins. Location signals are used only to confirm that access is permitted under local law in Malaysia,
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and where local law permits use of this platform. We do not collect data from players in regions where access is restricted. Cookies and analytics tools record browsing behaviour within our lobby so we can improve which game categories appear in your session — you can
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manage cookie preferences through your browser settings. We hold your data for as long as your account is active or as required by applicable record-keeping obligations. You can ask us to close your account and request deletion of your data at any time by contacting our
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support team.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT IT

Security, Retention and Your Rights Over Your Data

We apply SSL encryption across every page of ringgit99, including the account login flow, the payment screen where you link Touch 'n Go eWallet or GrabPay, and the withdrawal verification step. Players in Seremban and across Malaysia access the same protected session environment. Your data is not shared with advertisers or sold to any third party — the only disclosures we make are to payment processors handling your transaction or to comply with a valid legal obligation.

SSL Encryption

Every account session — from login to payment confirmation — runs over SSL. Your credentials and wallet references are never transmitted in plain text at any point.

Cookie Controls

We use session and analytics cookies to improve lobby navigation. You can disable non-essential cookies through your browser settings without affecting your account login or payment flow.

Data Retention Policy

We keep your account data for as long as your account is open or as required by applicable law. Once your account is closed and any legal hold period has passed, we delete your personal records.

Third-Party Sharing

Your data is shared only with payment processors like Touch 'n Go eWallet and Boost to complete transactions. We do not sell, rent or trade your personal information to any other party.

REACH OUR TEAM

Contact Us About Any Privacy Request

If you want to review the data we hold, correct inaccurate details, or ask us to delete your account records, reach out through any of the channels below. We aim to acknowledge every privacy request and respond with a clear outcome — tell us your registered email and the nature of your request so we can locate your account quickly.

Team online

Live Chat

Start a live chat session directly from the ringgit99 lobby. Identify yourself with your registered email and we will pull up your account record for any data query.

Email Support

Send your privacy request to our support address. Include your full name, registered email, and what you are asking for — access, correction, or deletion.

Account Settings

Log in, go to Account Settings, and use the Data Request option to submit a formal access or deletion request. We confirm receipt and follow up within the stated window.

Common Questions About Your Privacy on ringgit99

These are the questions we hear most often about how we handle data. If your question is not covered here, contact our support team through live chat or email with your registered account details.

We collect your name, email address, contact number, and the transaction references generated when you deposit via Touch 'n Go eWallet, Boost, or GrabPay. We do not store your full wallet login or PIN.

Yes. Log in, go to Account Settings, and submit a data access request. Alternatively, email our support team with your registered email address and we will compile what we hold on your account.

Contact us via live chat or email, confirm your registered email address, and request account deletion. Once confirmed, we remove your personal data after any mandatory retention period has elapsed.

Only with payment processors handling your transaction — for example, when your Boost or DuitNow deposit is being verified. We do not sell or rent your data to advertisers or unrelated third parties.

We use cookies to keep your session active and to track which game categories you browse, so the lobby loads more relevantly for you. Non-essential cookies can be disabled in your browser settings at any time.

Payments via FPX, GrabPay, and other local rails are processed over SSL-encrypted connections. We store only the transaction reference — never your bank login, card number, or wallet PIN.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Inforinggit99 Glossary LiveLive Baccarat

How ringgit99 Handles Your Personal Data

Security, Retention and Your Rights Over Your Data

Contact Us About Any Privacy Request

Live Chat

Email Support

Account Settings

Common Questions About Your Privacy on ringgit99

01 What personal data does ringgit99 actually collect when I open an account?

02 Can I see all the data ringgit99 holds about me?

03 How do I ask ringgit99 to delete my data?

04 Does ringgit99 share my data with other companies?

05 How does ringgit99 use cookies and can I turn them off?

06 Is my payment data safe when I use FPX or GrabPay on ringgit99?

Privacy Policy

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